- Refunds: We’ll refund the product price once it’s returned. Shipping costs (including return shipping) are non-refundable. If shipping was free, we may deduct our actual shipping cost.
- Return Timeline: The return process may take approximately 10–15 working days, depending on the shipment’s origin and the courier’s handling time.
- Reshipping: You can request reshipment by paying a new shipping fee once we receive the item.
- Exceptions: Custom or perishable items may not be refundable.